Privacy Policy

This Privacy Policy (hereinafter referred to as "this Policy") is intended to inform you how we collect, use, and share your personal information when you visit or make purchases from minisovip.com (hereinafter referred to as the "Site"). minisovip focuses on providing blind box products and related services for the U.S. market. We respect your privacy and are committed to protecting the security of your personal data.

Please read this Policy carefully to understand how we handle your personal information. By continuing to access or use our Site, you agree to our collection and processing of your personal information in accordance with this Policy.

1. Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information".

We collect Device Information using the following technologies:

"Cookies": Data files placed on your device or computer, usually containing an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org (if inaccessible, you can manage cookies through your browser settings).
"Log files": Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons", "tags", and "pixels": Electronic files used to record how you browse the Site.

In addition, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

When we refer to "Personal Information" in this Policy, we are referring to both Device Information and Order Information.

We do not collect sensitive personal information (including information related to race or origin, religious or philosophical beliefs, trade union membership, genetic data, biometric information, health information, sexual life or sexual orientation, etc.), nor do we collect any information about criminal convictions and offenses.

If we are required by law or the terms of a contract we have with you to collect personal information, and you fail to provide such information when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In such cases, we may have to cancel the products or services you have with us, and we will notify you at that time.

2. How We Use Your Personal Information

The Order Information we collect is primarily used to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud;
Provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

The Device Information we collect is used to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We may also use your device’s IP address or browser location to determine your approximate region in order to display prices in your local currency, estimate shipping costs, or provide region-specific content. We do not store or track precise location data.

We will only use your personal information when the law allows us to, usually in the following circumstances:

To perform the contract we are about to enter into or have entered into with you;
To protect our legitimate interests or those of a third party (such as fraud prevention, IT security, use of customer data, etc.), provided that your interests and fundamental rights do not override those interests. We promise that the use of data is fair and proportionate to users;
To comply with requests from administrative or judicial authorities based on legal obligations;
To provide you with information or advertising relating to our products or services, in line with the preferences you have shared with us.

Generally, we do not rely on consent as a legal basis for processing your personal information, although we will obtain your explicit consent before sending you third-party direct marketing communications via email or text message. You have the right to withdraw your consent to marketing at any time by contacting us.

3. Sharing Your Personal Information

We do not sell your personal information to any third parties. We may share your personal information with third parties to help us use your personal information as described above. For example:

We use Shopify to power our online store — you can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy;
We use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/ (if inaccessible, you can refer to relevant public explanations of Google's Privacy Policy); you can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your personal information to comply with applicable laws and regulations, respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We require all third parties to respect the security of your personal information and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

4. Behavioral Advertising

As described above, we use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (NAI) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Facebook: https://www.facebook.com/settings/?tab=ads (if inaccessible, you can manage it through the ad preferences in your Facebook account settings);
Google: https://www.google.com/settings/ads/anonymous (if inaccessible, you can manage it through the ad settings in your Google account);
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads;
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

5. Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We will only retain your personal information for as long as reasonably necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may also retain your personal information for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

By law, we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

7. International Data Transfers

minisovip’s operations involve resources and servers located in different regions. To provide products and services, we may need to transfer your personal information among several countries. Authorized minisovip personnel and third parties acting on our behalf may access, use and process personal information collected from you in a country/region that is different from the country/region where you entered the personal data, which may have less stringent data protection laws.

When we transfer your personal information to other countries/regions, we will protect that personal information as described in this Policy or as otherwise disclosed to you at the time the data is collected (e.g., via privacy notice or supplementary statement of specific product or service).

With respect to personal data coming from the EU or the UK, we comply with applicable legal requirements providing adequate safeguards for the transfer of personal data to countries outside of the European Economic Area (EEA) or the UK. We use a variety of legal mechanisms, such as standard contractual clauses to implement the cross-border transfer of your personal data; or implement security measures like anonymization on the data before the cross-border data transfer.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

9. Your Rights Over Your Information

Depending on where you live, how you use minisovip, and subject to certain exceptions, you may have some or all of the following rights. You can contact us in the following ways to exercise these rights:

Right to Know: The right to request that we disclose to you the Personal Data we collect, use, or disclose about you, and information about our data practices;
Right to Request Correction: The right to request that we correct inaccurate Personal Data that we maintain about you;
Right to Request Deletion: The right to request that we delete Personal Data that we have collected about you;
Right to Object to Processing: The right to object to our processing of your Personal Data;
Right to Request Restriction of Processing: The right to request that we restrict the processing of your Personal Data;
Right to Request Transfer: The right to request that we transfer your Personal Data;
Right to Withdraw Consent: The right to withdraw your consent to our processing of your Personal Data.

No fee usually required: You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. In some cases, we may need to collect additional information to verify your identity, such as your email address.

Time limit to respond: We try to respond to all legitimate requests within 45 calendar days. Occasionally it could take us longer than 45 days (within 90 days) if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Request the Closure of Your Account and the Deletion of Your Personal Information: You can submit a request for us to permanently close your minisovip account and delete your personal information by contacting our customer service. Please note that once your account is closed, all products and services accessed through your account will no longer be available to you, and the account cannot be restored. If you decide later that you want to start ordering from us again, or if you would like to use website features that require an account, you'll need to create a new account. A confirmation notification will be sent to the email address associated with your account or via text message after the account is successfully closed.

10. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. When we make material changes, we will notify you through a Site notification or email.

11. Third-Party Links

This Site may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Site, we encourage you to read the privacy policy of every website you visit.

12. How to Contact Us

If you would like to ask about or have concerns about how we process your Personal Data, please contact us using the following methods:

Email address: support@minisovip.com

The final interpretation right of this Privacy Policy belongs to minisovip.