Shipping Policy

 Order Processing

• Shipping Timeframe

Confirmed orders are typically processed for shipping within 2-3 business days. If your order includes a pre-ordered product, it will ship once all products are in stock. You will receive a shipping notification via email once your order is ready to be dispatched.

• Shipping Carriers

Your order may be delivered via UPS, USPS, 4PX or DHL, depending on the best option available at the time the order is fulfilled.

• Delivery Duration

Products may be dispatched from either the United States or China, with the delivery warehouse automatically assigned based on product availability.

Shipping from the United States: Estimated to take 3-7 business days.

Shipping from China: Estimated to take 7-15 business days.

If your location is a non-continental U.S. island or a rural area, your delivery is expected delivery to take several additional days.

If there are flight delays, customs inspections, or other force majeure factors, delivery times may be extended accordingly.

• Shipping Coverage

United States; Canada. However, there are exceptions, such as delivery being unavailable to US military zones APO, AP, FPO, AA.

• Split Shipments

We may split your order into multiple shipments due to size or quantity. If this happens, you will see multiple tracking numbers on your [my orders] page.

• Policy for Purchasing Multiple Single Boxes

If a customer purchases multiple single boxes (i.e., the quantity is greater than or equal to the specified limit for whole set purchases in the series), the warehouse will determine whether to ship single boxes or a whole set based on the stock available at the time of shipment. Customers cannot specify the shipping method.

Duplicate Item Issue: If duplicate items are received from the single box purchase link, this falls within the scope of normal random shipping and cannot be addressed through after-sales support for exchanges or refunds.

Shipping Options & Rates

Region Shipping Method Delivery Time  Shipping Fee
United States Economy Shopping 6–9 Business Days Free for orders $70+

Standard Shipping 6–9 Business Days $5 for orders $0–$69.99

Expedited Shipping 3–6 Business Days $8 (any order value)

 

Note: 

  • Delivery timeframes are estimates and may vary due to carrier delays, weather conditions, or peak seasonal demand.
  • The shipping fees listed above are based on USD for reference.
    At checkout, fees will be automatically converted and charged in your local market currency according to the real-time exchange rate.

Change or cancel order

• Order Cancellation Policy

If you have not yet received the email notification with your tracking number, you may contact us to request order cancellation.

Once you have received the email containing your tracking number, your order has entered the shipping process and can no longer be cancelled. Our Customer Service Team will not be able to cancel the order in this case.

Please note that order cancellation is not guaranteed after payment is completed. We strongly recommend that you double-check all order details before finalizing your payment.

• Shipping Address Change Policy

At MINISOVIP, we strive to process and ship orders as quickly as possible. For this reason, shipping addresses cannot be changed once an order has been paid. We kindly remind all customers to carefully review and confirm their shipping information before completing payment, as incorrect or incomplete addresses may lead to delivery issues or failed deliveries.

If your order has already shipped and the address is incorrect, you may try contacting the courier directly once the package reaches the final delivery phase. To do this:

① Check your tracking number under "My Orders".

② Check  the shipping notification email –  to find the courier’s contact information.